About WiseUnit
We build the receptionist that answers every call.
WiseUnit is an AI receptionist for business phone lines. It answers day and night, books appointments into your calendar, answers from the information you approve and hands callers to your team when it matters. We started it in Prishtinë, Kosovo, in 2025.
WiseUnit at a glance
- Founded
- 2025
- Caller languages
- 25
- and it switches language mid-call
- Headquarters
- Prishtinë, Kosovo
- Website and app
- English, Italian, German and French
Why we built it
Small businesses run on the phone, and the phone rings when everyone is busy: under a car, with a patient, after closing. A missed call is usually a customer who calls someone else.
We built WiseUnit so those calls end somewhere useful: an appointment in the calendar, an answer from the business’s own information, a callback request with the reason and a good time, or a transfer to the right person.
The founders
WiseUnit was founded in 2025 by four founders in Prishtinë.
- Erblin Ymeri
- Laur Pajaziti
- Bind Pajaziti
- Butrint Reçica
What we build
The AI Receptionist is our main product. Setup takes minutes: name it, add your facts, website and documents, connect a number, and publish. Every call is recorded with a transcript and a confirmed outcome.
We also build AI Customer Support, a pilot that learns from your existing support calls, and AI Maintenance Coordinator for property managers.
Startup World Cup Kosovo 2026
In October 2026 WiseUnit won Startup World Cup Kosovo, the first round of the competition held in Kosovo, and earned a place at the Grand Finale in San Francisco.
Read the announcementCompany details
- Operating company
- Blaze Agency L.L.C.
- Address
- Xhevat Qena 15, Hajvali, 10000 Prishtinë, Kosovo
- Business number
- 812141183
- contact@wiseunit.ai
- linkedin.com/company/wiseunit
Hear it answer a call.
Set up a receptionist in minutes, or book a demo and we’ll walk you through it.
Or call it now: +1 (562) 379-6878