Dental Practices
Every patient call answered, even mid-treatment.
WiseUnit answers your practice’s phone while your team is with patients. It books check-ups and cleanings, answers questions about treatments and prices, and passes urgent cases to your staff.
Or call it now: +1 (562) 379-6878
“I’ve had a toothache since last night. Can you fit me in today?”
Appointment booked
Your instructions say toothache gets the first free slot, so it offers one this morning and books it.
The rest of the day.
The calls change with the business. What WiseUnit does with them stays the same: answer, book, transfer or take a callback, and record how every call ended.
Caller: “Do you work with my dental insurance?”
WiseUnit:Answered from your knowledge
Answers with the insurers you listed in its knowledge.
Caller: “I have a question about my last bill.”
WiseUnit:Transferred
Billing goes to a person, so it transfers the caller to your front desk.
Caller: “I’d like a quote for an implant.”
WiseUnit:Callback requested
It’s after hours. It takes the patient’s name, the treatment and a good time to call, and leaves a callback request.
From a ringing phone to a booked appointment.
1Answer straight away
WiseUnit picks up while your team is chairside, greets the caller with your practice’s name and asks what they need.
2Answer or book
Answers from the treatments, prices and opening hours you added, or offers an open slot and books it into Google Calendar, Calendly or Cal.com.
3Bring in your team
Transfers urgent or personal questions to your front desk, or leaves a callback request with the patient’s name, number and reason for calling.
Open after you close.
After-hours callers are answered, and their reason, preferred callback time and priority wait for you as a callback request.
Appointment booking
Books check-ups, cleanings and first visits into Google Calendar, Calendly or Cal.com, and confirms only once the booking exists.
Toothache and urgent calls
You decide what counts as urgent. It transfers the caller to your team, or leaves a callback request marked urgent.
Treatment and price questions
Answers questions about whitening, implants, hygiene visits and prices from the information you approve.
After-hours calls
Takes messages in the evening and at weekends, so your team starts the morning with a list of callbacks instead of voicemails.
A record of every call
Each call gets a summary, the reason for calling and how it ended, so nothing depends on memory.
Can patients book appointments?
Yes. WiseUnit books into Google Calendar, Calendly or Cal.com and confirms the appointment to the patient only once the booking exists. If you prefer your team to schedule, it leaves a callback request instead.
Does it connect to our practice management software?
No. WiseUnit answers from the facts, website pages and documents you add, and books into Google Calendar, Calendly or Cal.com. It doesn’t connect to dental practice software or patient records.
Does it give medical advice?
No. Your instructions say clinical questions go to your staff, so it transfers the caller to your team or leaves a callback request.
What happens with a toothache after hours?
You decide what counts as urgent. WiseUnit can transfer the caller to an on-call number if you allow it, or leave a callback request marked urgent for the morning.
Can patients still reach a person?
Yes. Set a transfer number and decide when callers may reach your team, for example for billing or anything personal.
Keep your hands on the patient, not the phone.
Set up a receptionist for your practice in minutes, with a 30-day money-back guarantee on your first subscription.
Or call it now: +1 (562) 379-6878