WU
WiseUnit AI
Incoming call answered
Thanks for calling Crescent Heights maintenance. Tell me what is happening with the HVAC system and I will get this routed.
AI Maintenance for Property Managers
WiseUnit turns tenant requests into clear maintenance workflows, coordinating vendors and updating residents automatically.
Up to 90%
Routine maintenance communication automated
3x faster
From request intake to vendor outreach
40+ hrs/month
Estimated admin time saved per manager
How It Works
Show the full maintenance flow before your team ever picks up the phone.
WiseUnit answers, triages, updates your systems, and escalates only when human judgment is actually needed.
Live call02:14
Conversation Signal
Live workflow
Current flow
HVAC Emergency
Latest handoff
WiseUnit AI
01Answers and qualifies the request instantly
02Routes urgency, safety notes, and updates in real time
03Coordinates vendors and escalates only when needed
Live Maintenance Feed
HVAC Emergency
Urgent heating issue triaged immediately with safety guidance and vendor ETA collection.
Maintenance Shouldn't Take Over Your Day
Your PMS tracks tickets. It does not handle the day-to-day coordination work around them.
Chasing vendors for ETAs
Manual follow-ups drain team time and delay maintenance coordination.
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Answering 'Any update?' calls
Teams repeat status updates instead of moving work orders forward.
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Forwarding emails back and forth
Important context gets buried across inboxes and vendor threads.
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Tracking open tickets manually
Spreadsheets and manual logs make ticket aging hard to manage.
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Creating owner reports by hand
Weekly updates take too long when maintenance data is fragmented.
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PMS tracks tickets, not coordination
WiseUnit adds the operations layer your team needs to reduce tenant maintenance calls.
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Fits into your existing workflow
Your PMS
AppFolio, Buildium, Yardi
WiseUnit
Operations Layer
Maintenance Workflows
Vendors, follow-ups, reporting
- PMS sync
- Vendor follow-ups
- Reporting
Works alongside your PMS to automate maintenance coordination.
AppFolio
Buildium
Yardi
Rent Manager
PropertywareAppFolioBuildiumYardiRent ManagerPropertywareAppFolioBuildiumYardiRent ManagerPropertywareAppFolioBuildiumYardiRent ManagerPropertywareFrequently Asked Questions
No. WiseUnit is not a replacement for your property management system. It works as an AI maintenance coordination layer alongside your existing tools.
Tenants can call or text WiseUnit. The system captures the issue, identifies the tenant and property context, and starts the maintenance workflow.
Yes. WiseUnit can send vendor messages, follow up when there is no response, and escalate based on routine or urgent workflows.
Yes. WiseUnit can flag high-cost requests or vendor quotes and require property manager approval before the job continues.
Yes. Routine issues can use slower follow-up timelines, while urgent issues can trigger faster vendor outreach and escalation.
Pricing is based on the number of units managed, not the number of users or maintenance tickets.
Yes. WiseUnit is designed to work with your existing vendor network instead of forcing you into a marketplace.
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