Traditional AI
Requires custom API work, long setup, and engineering support.
AI Maintenance for Property Management
WiseUnit answers residents, diagnoses issues, prepares vendor handoffs, and keeps your team in control.
No Custom Development. No API Bottlenecks.
WiseUnit works around your existing tools, vendors, and workflows. Instead of waiting months for custom integrations, WiseUnit coordinates through the channels your team already uses — phone, SMS, email, PMS notes, and vendor follow-ups.
WiseUnit AI
Works through your existing inbox, workflows, and PMS without rebuilding your system.
Labor leverage, not chat engagement
Operational outcomes designed for property management teams measured by execution throughput and autonomy.
0
Missed after-hours requests
80%+
of routine tickets prepared before manager review
24/7
Resident intake and vendor coordination
How It Works
See what WiseUnit prepares before your team steps in.
Issue details, urgency, resident guidance, vendor ETA, and PMS-ready notes are collected automatically — so your team reviews the next step instead of starting from zero.
LIVE CALL02:14
HVAC Emergency
Urgent heating issue
Resident answered
Call answered
Safety details collected
Vendor handoff ready
Manager approval required
Live Maintenance Feed
HVAC Emergency
Urgent heating issue triaged immediately with safety guidance and vendor ETA collection.
WU
WiseUnit AI
Incoming call answered
Urgent heating issue triaged.
Other AI logs tickets. WiseUnit resolves them.
01Agent
The Diagnostic Agent
Handles multi-channel intake (SMS, Voice, Email). Instantly triages urgency, identifies the root problem, and collects media from tenants.
02Agent
The Vendor Coordinator
Identifies the right contractor, checks live availability, sends the job details, and manages the scheduling loop automatically.
03Agent
The PMS Ledger Agent
Logs into your property management system, creates the work order, uploads vendor invoices, and closes out the ticket upon completion.
Fits into your existing workflow
Your PMS
AppFolio, Buildium, Yardi
WiseUnit
Operations Layer
Maintenance Workflows
Vendors, follow-ups, reporting
- PMS sync
- Vendor follow-ups
- Reporting
Works alongside your PMS to automate maintenance coordination
AppFolio
Buildium
Yardi
Rent Manager
PropertywareAppFolioBuildiumYardiRent ManagerPropertywareAppFolioBuildiumYardiRent ManagerPropertywareAppFolioBuildiumYardiRent ManagerPropertyware// Testimonial
Voices of Operations
SMJKER
5k+
Units supported across teams
“WiseUnit takes the first 10 minutes of every maintenance request off our team’s plate. Residents get an immediate response, vendors get better context, and our managers only step in when a real decision is needed.”
SM
Sarah M.
Director of Property Operations
Northline Residential
Multifamily portfolioAppFolio workflow
Frequently Asked Questions
Most teams can get started in under 60 minutes. WiseUnit is designed for a fast rollout without long implementation cycles or custom API projects.
No. WiseUnit works alongside your current property management system.
No. WiseUnit complements platforms like Buildium and AppFolio by adding an AI execution layer for maintenance coordination while your PMS remains your system of record.
Tenants can call or text WiseUnit. The system captures the issue, identifies the tenant and property context, and starts the maintenance workflow.
Yes. WiseUnit can send vendor messages, follow up when there is no response, and escalate based on routine or urgent workflows.
Yes. WiseUnit can flag high-cost requests or vendor quotes and require property manager approval before the job continues.
Yes. Routine issues can use slower follow-up timelines, while urgent issues can trigger faster vendor outreach and escalation.
Pricing is based on the number of units managed, not the number of users or maintenance tickets.
Yes. WiseUnit is designed to work with your existing vendor network instead of forcing you into a marketplace.
AI Maintenance Coordination
Ready to see WiseUnit handle your next maintenance request?
Watch how WiseUnit answers the resident, diagnoses the issue, updates your system, and brings in a human only when needed.