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WiseUnit

Every call answered.

AI agents for customer conversations and operations.

Or call it now: +1 (562) 379-6878

From the product tour

One Tuesday at the front desk.

Follow a single day of calls, from setup before opening to the follow-up waiting the next morning.

Tuesday

Live in minutes.

Give your receptionist a name, connect a phone number, choose a language and go live. Add more for after hours, weekends or other languages. Every plan includes unlimited receptionists.

  1. 1Name it
  2. 2Connect a number
  3. 3Choose a language
  4. 4Go live

Call from ***0147 at 11:42 AM. The caller asks for Thursday morning, the receptionist books Thursday, September 24 at 9:30 AM. Confirmed outcome: Appointment booked. Recorded activity: Calendar availability checked.

Books while you work.

A caller asks for Thursday morning. WiseUnit checks your calendar, offers the open slot, books it and confirms only once the booking exists.

Books into Google Calendar, Calendly and Cal.com.

Knows your business.

Callers get answers from the facts, website pages and documents you add and approve, so a question about payment options gets your answer, not a guess.

Knowledge fact “Payment options” connected to a call at 2:14 PM where the receptionist answers with it. Knowledge search used.
  • Business facts
  • Your website
  • Documents and PDFs

Your team has gone home.

The phone keeps ringing. Every missed call is a customer who calls someone else, so WiseUnit keeps answering.

A person, when it matters.

Set a transfer number and decide when callers may reach your team, even after hours. A caller with water coming through the ceiling gets connected.

Receptionist studio, Behavior and transfer: a transfer number and “Allow human transfers outside business hours” checked. A caller at 7:18 PM asks for someone; the receptionist connects them. Confirmed outcome: Transferred.

Open after you close.

After-hours callers are answered, and their reason, preferred callback time and priority wait for you as a callback request.

Business hours Tuesday 08:00 to 18:00. Callback request from Dana Whitfield at 9:41 PM: water leaking under the kitchen sink, callback tomorrow first thing, priority urgent, status open.

Wednesday

Every call, accounted for.

Who called, what they needed and how every call ended. Open callbacks sit in one list, sorted by priority, so nothing slips through.

Call history with five calls and their outcomes: callback requested, no confirmed outcome, appointment booked, appointment booked and callback requested, transferred. Recent calls, last 7 days: 5 calls, 2 appointments booked, 2 callbacks created.

Every call becomes insight.

Each call gets a summary. Analytics show how your calls end, and questions your receptionist couldn’t answer become answers you can approve.

  • Call summaries
  • Call analytics
  • Knowledge gaps to approve

Everything at a glance, on any screen.

The overview shows each receptionist’s status, what needs attention and your recent calls. In light or dark, on a desktop or a phone.

WiseUnit overview on desktop: receptionist status, needs attention and recent calls.
WiseUnit overview on a phone, in dark mode.

Speaks your callers’ language.

Each receptionist answers in the language you choose. Run an Italian front desk and a German one side by side.

  • English
  • Deutsch
  • Italiano
  • Français
  • Español
  • Polski
  • Türkçe
Receptionists list: Mila answering in English, an after-hours desk in German and a customer enquiries desk in French.

Plans from €99 a month.

Unlimited receptionists on every plan. Plans are sized by call volume, with 15% off annual billing.

See pricing

More from WiseUnit

Questions before you hand over the phone.

Can WiseUnit work with our existing phone number?

WiseUnit answers on a phone number connected in the product. How that fits your current line depends on how your calls are routed today, and we’ll walk through it with you.

What happens when it can’t help?

It records the caller’s details and reason as a callback request, or transfers the call to your team if you’ve allowed transfers.

Can we decide what it says?

Yes. You write its instructions and choose the facts, website pages and documents it answers from.

Which calendars can it book into?

Google Calendar, Calendly and Cal.com. It confirms a booking to the caller only once the calendar has it.

Which languages does it speak?

English, German, Italian, French, Spanish, Polish and Turkish. Each receptionist uses one language, and you can run as many as you need.

What does it cost?

Plans start at €99 a month and include unlimited receptionists. Pricing lists the included minutes, phone numbers and concurrent calls for each plan.

Never miss a call again.

Set up your receptionist in minutes, or talk to us first.

Or call it now: +1 (562) 379-6878