Spas & Wellness
Bookings keep coming in while your therapists work.
WiseUnit answers your spa’s phone while your team is with guests. It books massages and treatments, answers questions about prices and day passes, and passes everything else to your reception.
Or call it now: +1 (562) 379-6878
“Can I book a couples massage for Saturday?”
Appointment booked
Checks your calendar, offers an open Saturday slot and books the massage.
The rest of the day.
The calls change with the business. What WiseUnit does with them stays the same: answer, book, transfer or take a callback, and record how every call ended.
Caller: “How much is a day pass for the pool and sauna?”
WiseUnit:Answered from your knowledge
Answers with the day-pass prices you added to its knowledge.
Caller: “I need to move my facial to next week.”
WiseUnit:Transferred
Your instructions say changes go to reception, so it transfers the caller.
Caller: “I’d like to buy a gift voucher.”
WiseUnit:Callback requested
It’s after hours. It takes the caller’s name, the amount and a number, and leaves a callback request.
From a ringing phone to a booked treatment.
1Answer straight away
WiseUnit picks up in your spa’s name while your team is in the treatment rooms, and asks what the guest would like.
2Answer or book
Answers from your treatment menu, prices and opening hours, or offers an open slot and books it into Google Calendar, Calendly or Cal.com.
3Bring in your team
Transfers changes and special requests to reception, or leaves a callback request with the guest’s name, number and what they need.
Open after you close.
After-hours callers are answered, and their reason, preferred callback time and priority wait for you as a callback request.
Treatment booking
Books massages, facials and body treatments into Google Calendar, Calendly or Cal.com, and confirms only once the booking exists.
Prices and day passes
Answers questions about your treatment menu, packages, day passes and opening hours from the information you approve.
Gift vouchers
Takes the caller’s name, the amount and a number, and leaves a callback request so your team can arrange the voucher.
After-hours calls
Takes requests in the evening and on days you’re closed, so the morning starts with callbacks, not voicemails.
A record of every call
Each call gets a summary, the reason for calling and how it ended, so nothing depends on memory.
Can guests book treatments?
Yes. WiseUnit books into Google Calendar, Calendly or Cal.com and confirms to the guest only once the booking exists.
Does it work with our spa booking software?
Not directly. WiseUnit books into Google Calendar, Calendly or Cal.com. If your bookings live in another system, it takes the request and leaves a callback request, or transfers the caller to reception.
What about changes and cancellations?
They go to your team. WiseUnit takes the guest’s name and what they need and leaves a callback request, or transfers the call.
Can callers still reach a person?
Yes. Set a transfer number and decide when callers may reach your team.
Which languages can it speak?
English, German, Italian, French, Spanish, Polish and Turkish. Each receptionist answers in the language you choose, and you can run one per language.
Stop interrupting treatments to answer the phone.
Set up a receptionist for your spa in minutes, with a 30-day money-back guarantee on your first subscription.
Or call it now: +1 (562) 379-6878