AI RECEPTIONIST

Every call answered. Every caller sent to the right next step.

A receptionist configured around your business.

01

Define the receptionist

Choose the greeting, information it can provide and questions it should ask.

Define the receptionist
02

Set the rules

Configure routing destinations, business hours and human-escalation situations.

Set the rules
03

Receive clear outcomes

Let WiseUnit answer calls and deliver structured summaries to the appropriate team.

Receive clear outcomes

Communication Agents

Smarter call handling, built around your business.

WiseUnit adapts to your workflows. From complex call routing to gathering structured data, explore how our AI manages every conversation.

AI voice handling

AI voice handling

Answer incoming calls instantly with a natural voice experience that stays on message.

Business call routing

Business call routing

Detect caller intent and direct each conversation to the right team or next step.

Structured caller intake

Structured caller intake

Capture the details your team needs before a booking, callback, or follow-up.

Human handoff

Human handoff

Escalate sensitive or high-value calls to a person with the right context attached.

Call visibility

Call visibility

See answered, routed, and escalated activity clearly so teams can stay aligned.

Questions before handing over the phone

WiseUnit is designed for gradual rollout and clear human oversight, especially for teams that still depend on phone-based operations.

  • WiseUnit is designed to fit into an existing phone workflow, but the exact setup depends on how your business currently handles calls and what routing approach is in scope.

  • When a situation falls outside the configured rules or needs human judgment, WiseUnit can create a structured handoff or escalate the call for human attention.

  • Yes. The receptionist experience is intended to follow business-specific intake rules, including the questions your team wants asked before a call is routed or summarized.

  • Yes. Human handoff remains part of the design, whether that means routing to the right team, flagging urgency, or preparing a structured message for follow-up.

  • Your business defines what WiseUnit is allowed to say, what information it should collect, and which topics should always stay with a person.

Let every caller reach the right next step.

See how WiseUnit can handle first contact while keeping your team in control.