Traditional AI
Requires custom API work, long setup, and engineering support.
WiseUnit turns tenant requests into clear maintenance workflows, coordinating vendors and updating residents automatically.

Our agents do not wait for vendor API approvals. Using secure background workflows and computer vision, they navigate, input data, and manage work orders within your legacy property management systems exactly like a human operator.
Requires custom API work, long setup, and engineering support.
Works through your existing inbox, workflows, and PMS without rebuilding your system.
Enterprise-Grade Metrics
Operational outcomes designed for property management teams measured by execution throughput and autonomy.
0 min
Manual triage time per work order
100%
Autonomy from tenant intake to vendor dispatch
24/7/365
Instant, always-on operational scaling
How It Works
WiseUnit answers, triages, updates your systems, and escalates only when human judgment is actually needed.
Conversation Signal
Current flow
HVAC Emergency
Latest handoff
WiseUnit AI
Live Maintenance Feed
Urgent heating issue triaged immediately with safety guidance and vendor ETA collection.
WiseUnit AI
Incoming call answered
Thanks for calling Crescent Heights maintenance. Tell me what is happening with the HVAC system and I will get this routed.
Handles multi-channel intake (SMS, Voice, Email). Instantly triages urgency, identifies the root problem, and collects media from tenants.
Identifies the right contractor, checks live availability, sends the job details, and manages the scheduling loop automatically.
Logs into your property management system, creates the work order, uploads vendor invoices, and closes out the ticket upon completion.
AppFolio, Buildium, Yardi

Operations Layer
Vendors, follow-ups, reporting
AppFolio
Buildium
Yardi
Rent Manager
Propertyware
AppFolio
Buildium
Yardi
Rent Manager
Propertyware
AppFolio
Buildium
Yardi
Rent Manager
Propertyware
AppFolio
Buildium
Yardi
Rent Manager
PropertywareMost teams can get started in under 60 minutes. WiseUnit is designed for a fast rollout without long implementation cycles or custom API projects.
No. WiseUnit works alongside your current property management system.
No. WiseUnit complements platforms like Buildium and AppFolio by adding an AI execution layer for maintenance coordination while your PMS remains your system of record.
Tenants can call or text WiseUnit. The system captures the issue, identifies the tenant and property context, and starts the maintenance workflow.
Yes. WiseUnit can send vendor messages, follow up when there is no response, and escalate based on routine or urgent workflows.
Yes. WiseUnit can flag high-cost requests or vendor quotes and require property manager approval before the job continues.
Yes. Routine issues can use slower follow-up timelines, while urgent issues can trigger faster vendor outreach and escalation.
Pricing is based on the number of units managed, not the number of users or maintenance tickets.
Yes. WiseUnit is designed to work with your existing vendor network instead of forcing you into a marketplace.