WU
WiseUnit AI
Incoming call answered
Thanks for calling Crescent Heights maintenance. Tell me what is happening with the HVAC system and I will get this routed.
AI Maintenance Coordination Software for Property Managers
Automate vendor follow-ups, tenant updates, and maintenance reporting for property managers without replacing your property management software.
Categorizing maintenance request...
Works alongside AppFolio, Buildium, Yardi, and similar systems
AppFolio
Buildium
Yardi
Rent Manager
PropertywareAppFolioBuildiumYardiRent ManagerPropertywareAppFolioBuildiumYardiRent ManagerPropertywareAppFolioBuildiumYardiRent ManagerPropertywareHow It Works
Show the full maintenance flow before your team ever picks up the phone.
WiseUnit answers, triages, updates your systems, and escalates only when human judgment is actually needed.
Live call02:14
Conversation Signal
Live workflow
Current flow
HVAC Emergency
Latest handoff
WiseUnit AI
01Answers and qualifies the request instantly
02Routes urgency, safety notes, and updates in real time
03Coordinates vendors and escalates only when needed
Live Maintenance Feed
HVAC Emergency
Urgent heating issue triaged immediately with safety guidance and vendor ETA collection.
Maintenance Shouldn't Take Over Your Day
Your PMS tracks tickets. It does not handle the day-to-day coordination work around them.
Chasing vendors for ETAs
Manual follow-ups drain team time and delay maintenance coordination.
Explore more
Answering 'Any update?' calls
Teams repeat status updates instead of moving work orders forward.
Explore more
Forwarding emails back and forth
Important context gets buried across inboxes and vendor threads.
Explore more
Tracking open tickets manually
Spreadsheets and manual logs make ticket aging hard to manage.
Explore more
Creating owner reports by hand
Weekly updates take too long when maintenance data is fragmented.
Explore more
PMS tracks tickets, not coordination
WiseUnit adds the operations layer your team needs to reduce tenant maintenance calls.
Explore more
A Maintenance Operations Layer for Property Managers
Works with your existing PMS
Supports AppFolio, Buildium, Yardi, and other property management maintenance software platforms.
Automated vendor follow-ups
Handles vendor follow-up automation, ETA requests, and rule-based escalations.
Weekly maintenance reporting
Track response time, ticket aging, vendor responsiveness, and open vs completed work orders.
WiseUnit is maintenance coordination software that sits beside your existing PMS and helps automate maintenance requests end-to-end.
How WiseUnit Handles Maintenance Requests
Automate maintenance requests across your multifamily maintenance workflow with three clear steps.
1. Smart Intake
When a request arrives by email, SMS, WhatsApp, or portal forwarding, WiseUnit triages it instantly with no staff involvement.
The issue is categorized automatically
Urgency is detected based on your rules
Residents get an immediate acknowledgment
Missing details are requested automatically
Categorizing maintenance request...
2. Vendor Coordination
WiseUnit sends job details, requests availability, follows up automatically when vendors do not respond, and escalates by your rules.
Tenant: My heater stopped working.
3. Automatic Resident Updates
Residents receive request confirmation, scheduling updates, and completion notices so your team handles fewer repetitive follow-up calls.
Maintenance scheduled.
just now
Simple monthly pricing based on units managed
Start free, then scale by units managed
1 unit is included free. Paid plans come with a 30-day trial and no long-term contracts.
1 unit is free. Paid plans include a 30-day free trial
Free Tier
1 unit included free
$0/mo0/mo
Start For FreeNo meeting required. We set up your login manually.
Best for trying WiseUnit with a single unit
Includes 1 unit at no cost
Submit your email and we will send your login setup details
Upgrade to a paid tier when you need more capacity
Portfolio 1000+
$3 per unit / month
$3/mo3/mo
Start 30-Day Free TrialMonthly billing starts after trial
Best for portfolios with 1,000+ units
Maintenance automation for property managers
No long-term contracts required
Growth 100+
$4 per unit / month
$4/mo4/mo
Start 30-Day Free TrialMonthly billing starts after trial
Best for teams managing 100-999 units
Vendor coordination and resident updates
Multifamily maintenance workflow visibility
Starter 50-99
$5 per unit / month
$5/mo5/mo
Start 30-Day Free TrialMonthly billing starts after trial
Best for teams managing 50-99 units
Under 50 units: $6 per unit / month
Start with a 30-day free trial to confirm fit
Ready to Simplify Maintenance?
Stop chasing vendors. Stop answering update calls. Let maintenance run smoother.
Who It's For
Best fit
Built for Property Managers Managing 100+ Units
WiseUnit works best for teams with active maintenance coordination needs.
- - Residential property management firms
- - 100-2,500 units under management
- - Teams with internal maintenance coordination
- - Firms using AppFolio, Buildium, Yardi, or similar systems
Scope
Not included
What WiseUnit Is Not
WiseUnit focuses strictly on maintenance coordination efficiency.
- - Not a property management software replacement
- - Not a call center
- - Not dispatch-only
- - Not predictive maintenance IoT
- - Not another ticketing tool
Limited Spots
Now onboarding
Founding Cohort - Limited Availability
We are onboarding a small group of property management firms before expanding nationally.
- - 30-day free trial for 100-250 units
- - Setup in under 60 minutes
- - Weekly maintenance performance report
- - Direct support from founders
- - If it does not reduce coordination friction, you stop
SEO FAQ
Common questions
FAQ
Common questions from maintenance teams evaluating WiseUnit.
- Does WiseUnit replace AppFolio or Buildium?
- No. WiseUnit works alongside your existing property management software rather than replacing it.
- Does it contact vendors directly?
- Yes. WiseUnit sends job details, follow-ups, and reminders automatically based on your workflow rules.
- Can residents still call?
- Yes. WiseUnit supports SMS and voice while reducing repetitive coordination work for your team.
- How long does setup take?
- Most property management firms are live in under one hour.
- What requests does it handle?
- WiseUnit supports HVAC, plumbing, electrical, leaks, appliance repairs, and general maintenance requests.
© 2026 WiseUnit AI. All rights reserved.
